Frequently Asked Questions (FAQs)

1. How long does it take to process an order?

We typically take 1–2 days to process your order before dispatch.

2. When will I receive my order?

Orders are delivered within 6 to 9 days from the date of dispatch, depending on your location.

3. Is the tufted carpet washable?

Yes, tufted carpets are washable and easy to maintain.

4. Can I track my order?

Yes! Once your order is placed, you'll receive a tracking ID to monitor your shipment.

Need help? Contact us at 📧 support.indiancarpets.in@gmail.com

5. Can I cancel or modify my order after placing it?

Yes, you can cancel or modify your order by calling us at 📞 9696213736 before it is shipped.

6. What if I receive a defective carpet?

Inform us within 24 hours of delivery at 📧 support.indiancarpets.in@gmail.com.

You’ll need to ship the product to our return address (provided upon request).

7. Do you ship internationally?

Yes, we do! To arrange an international order, contact us at 📞 9794974003.

8. Do you offer custom-made carpets?

Absolutely! We specialize in customized carpets based on your design, size, and color preferences. Reach out to discuss your ideas.

9. Can I visit your store in person?

Yes, we’d love to welcome you! Please contact us in advance to schedule a visit.

10. Still have questions?

We’re here to help. Reach out anytime at 📧 support.indiancarpets.in@gmail.com