Terms & Condition

1. General

IndianCarpets.in is an online platform for purchasing premium handmade carpets.

By using this website or placing an order, you agree to be bound by these Terms & Conditions, along with our Shipping and Return Policies.

2. Shipping Policy

We offer free shipping across India. There are absolutely no hidden charges.

Orders are typically processed and shipped within 24 to 48 hours.

Estimated delivery time is 7 to 10 business days from the date of shipping.

A tracking ID will be provided after your purchase. For assistance, call 📞 7307422128.

3. Order Cancellation

To cancel your order, contact us at 📞 9696213736 before the product is dispatched.

Once shipped, the order cannot be canceled.

4. Return & Refund Policy

All sales are final. We do not accept returns or exchanges unless the product is defective or damaged.

If your product arrives damaged or defective, notify us within 24 hours of delivery at 📧 support.indiancarpets.in@gmail.com with clear images and details.

Any return shipping charges must be borne by the customer.

5. Product Descriptions

We take care to describe our carpets accurately, including images and specifications. However, due to the handmade nature of our products and screen settings, slight variations in color, size, or design may occur.

6. Pricing

All prices on the website are inclusive of applicable taxes and shipping.

There are no additional or hidden fees.

7. Customer Support

For any assistance or queries, please contact us:

• Order & Shipping Queries: 📞 7307422128
• Order Cancellations: 📞 9696213736
• Product Issues (within 24 hours of delivery): 📧 support.indiancarpets.in@gmail.com

8. Changes to Terms

IndianCarpets.in reserves the right to update or modify these terms at any time without prior notice. Your continued use of the site will signify your acceptance of any changes.